Returns & Exchanges

At 99 Bikes, we want you to be 100% satisfied with your gear, which is why we offer a 30-day return policy on most items to ensure you have the perfect ride. Whether you ordered the wrong size or changed your mind, our streamlined process makes it easy to get back on the road.

1

Check Eligibility

Ensure your items are in original, unused condition with all tags and packaging intact within 30 days of purchase.

2

Initiate Return

Log into your account portal to select the items you wish to return and print your prepaid shipping label.

3

Package Your Gear

Securely pack the items in their original box or a sturdy mailing bag, ensuring the return form is included inside.

4

Drop Off and Track

Drop your package at any authorized shipping location and keep your tracking number until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing